Basic security guard training (54h)
+ customer services (P12)
Start your career in private security with comprehensive training that combines security skills and customer service. This program includes 54 hours of security training and customer service certification (P12), enabling you to acquire the essentials of the trade while benefiting from a salary bonus of $0.50/hr for 2 years.
COURSE FEATURES 54H + P12
Why take this course?
Opting for this training will give you a double advantage: solid skills to enter the private security sector and a specialization in customer service that will enhance your profile on the job market. The combination of these two skills enhances your employability and your ability to meet employers’ requirements.
- Recognized training to work as a security guard
- 15 compulsory modules to develop key skills
- Teaching aids included: textbooks and review quizzes
- Access to P12 training after obtaining the safety certificate
- P12 premium of $0.50/hr for 2 years
- Flexibility: 90 days to retake the exam if you fail
- Online training accessible at any time with computer, camera and loudspeaker
Private Security training program (54h)
This detailed training course teaches you the fundamental skills of the security guard profession, and prepares you for the realities of the field.
You will learn to :
- Protecting property and people
- Apply surveillance and patrol methods
- Managing emergency situations and fire prevention
- Communicate effectively and write professional reports
- Know the laws and regulations governing the profession
Customer Service Training Program (P12)
Once you’ve completed your safety training, you’ll be able to take the P12 customer service course. This will reinforce your ability to interact with the public and ensure a high quality welcome and assistance.
You will learn how to :
- Offer professional, courteous customer service
- Managing conflict situations and difficult behavior
- Understanding customer expectations and ensuring a positive experience
- Adapt your communication to different audiences
Achieving this certification entitles you to a P12 wage premium of $0.50/hr for 2 years, an additional incentive for employers and a financial advantage for you.
Procedure and access conditions
The entire program is designed to adapt to your learning pace and guarantee effective assimilation of knowledge.
- 100% online training, accessible from your personal space
- Equipment required: computer with camera and speaker
- Unlimited access to teaching aids
- 90 days to retake the exam if you fail
Once you’ve completed your training, you’ll be ready to enter the private security sector with the comprehensive skills employers are looking for.
Register now
Don’t miss this opportunity for essential and rewarding training. Enhance your employability and earn a salary bonus with P12 certification. Register today and get a head start on the job market.
FAQ
This course is open to anyone over 18 who wants to become a security guard and improve their customer service skills. No previous experience is required. However, to work as a security guard, certain conditions must be met:
- Be at least 18 years old.
- No criminal record for offences incompatible with the profession.
- Hold a Bureau de la Sécurité Privée (BSP) permit upon successful completion of training.
- Have completed a recognized first-aid course.
- Ability to communicate effectively in French or English, depending on the employer's requirements.