INCIDENT RESPONSE SERVICES
Cyberattacks, ransomware, and data breaches are disruptive threats that can cripple businesses and organizations. At Commissionnaires du Québec, our Incident Response Services provide rapid, structured support to contain, analyze, and neutralize cyber incidents while minimizing their impact and preventing recurrence.
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WHAT IS INCIDENT RESPONSE?
Incident Response focuses on immediate action to address and resolve security incidents effectively. Unlike proactive investigations or gap analyses, Incident Response emphasizes:
- Rapid containment: Stopping the attack to limit damage and downtime.
- Root cause analysis: Identifying the origin, scope, and nature of the breach.
- Recovery and mitigation: Restoring operations securely while preventing further compromise.
Our Incident Response Services are essential for businesses seeking fast, decisive intervention during or after a cybersecurity incident to protect their assets, reputation, and operations.
OUR INCIDENT RESPONSE SERVICES
1. Incident Containment and Mitigation
Our specialists act quickly to isolate compromised systems and limit the attack’s spread, minimizing the overall damage.
- Rapid identification of the affected systems and vulnerabilities.
- Immediate containment actions to stop active threats.
- Implementation of countermeasures to neutralize malicious activity.
2. Incident Investigation and Root Cause Analysis
We conduct a comprehensive investigation to determine how the incident occurred and assess its full impact.
- Detailed forensic analysis to identify the origin and entry points of the attack.
- Examination of compromised systems, logs, and user activities.
- Actionable insights to prevent similar incidents in the future.
3. Threat Eradication and Recovery
Once containment is achieved, we focus on eradicating the threat and restoring your operations securely.
- Removal of malicious code, tools, and processes used in the attack.
- Restoration of systems and data with integrity checks to ensure a clean recovery.
- Implementation of immediate patches and security improvements.
4. Post-Incident Reporting and Recommendations
We deliver a clear, actionable report to help you understand the incident, its impact, and how to strengthen your defenses.
- Comprehensive reports for internal or legal purposes.
- Practical recommendations for system hardening and improving response readiness.
- Guidance on future security measures to reduce exposure and risk.
- Certified expertise: Our team includes seasoned cybersecurity professionals trained in the latest Incident Response methodologies and tools, such as Splunk, CrowdStrike, and Sentinel.
- Rapid and Reliable Response: We understand that time is critical during a cyber incident. Our experts respond quickly and decisively to contain threats and minimize disruptions while maintaining absolute discretion.
- Holistic Recovery: We go beyond containment. Our services focus on restoring your operations securely while ensuring long-term resilience against future attacks.
- Tailored solutions for all businesses: Whether you’re an SME or a large enterprise, we adapt our strategies to address your specific environment, challenges, and business priorities.
WHY CHOOSE COMMISSIONNAIRES FOR YOUR CYBER INVESTIGATIONS?
Act quickly to contain threats,
recover securely, and strengthen your defenses
FREQUENTLY ASKED QUESTIONS
What types of incidents do you handle?
We respond to a wide range of incidents, including:
- Ransomware and malware attacks.
- Phishing campaigns and credential breaches.
- Data exfiltration and unauthorized access.
- Insider threats and suspicious activities.
How quickly can you respond to an incident?
Our team is equipped to respond immediately, providing urgent support to contain the threat and minimize damage.
What happens after the incident is resolved?
We provide a detailed report, including root cause analysis and actionable recommendations, to help prevent similar incidents in the future.
Do you offer long-term support for Incident Response?
Yes, we provide retainer-based Incident Response services for businesses seeking continuous support and preparedness.
How is Incident Response different from threat monitoring or gap analysis?
- Incident Response: Focuses on real-time containment, recovery, and mitigation during or after an active incident.
- Threat Monitoring: Provides proactive detection and alerts for suspicious activity before a full incident occurs.
- Gap Analysis: Evaluates your overall cybersecurity posture to identify vulnerabilities and areas for improvement.
Let our Incident Response experts protect your business when it matters most.